TERMS & CONDITIONS

Effective Date: July 24, 2026

TERMS & CONDITIONS

Acceptance of Terms

By accessing or using theroofplug.com, you agree to these Terms & Conditions. If you do not agree, please discontinue use of this website.

Website Use

You agree to use this website only for lawful purposes.

You agree not to:

1>Violate applicable laws 

2>Attempt unauthorized access 

3>Interfere with website operation 

4>Introduce malware or malicious software 

5> Copy or reproduce website content without permission 

Services

The Roof Plug provides services including, but not limited to:

Insurance supplement preparation 

Xactimate estimating 

Roofing estimate review 

Insurance claim consulting 

Scope development 

Roofing contractor support 

Services may change without notice.

No Public Adjusting or Legal Services

The Roof Plug is not a public adjusting firm, insurance company, engineering firm, or law firm unless expressly stated.

Nothing on this website constitutes legal advice, insurance adjusting services, engineering opinions, or financial advice.

Users should consult licensed professionals regarding matters requiring those services.

No Guarantee of Insurance Coverage

The Roof Plug assists with documentation and estimating.

We do not guarantee:

Insurance approval 

Supplemental approval 

Claim payment 

Coverage determination 

Replacement approval 

Specific settlement amounts 

Coverage decisions remain solely with the applicable insurance carrier.

Intellectual Property

All website content including:

Logos 

Graphics 

Images 

Documents 

Reports 

Text 

Branding 

Software 

is the property of The Roof Plug unless otherwise noted.

Unauthorized reproduction is prohibited.

User Submissions

Any documents, photographs, measurements, or claim information submitted remain your property.

By submitting materials, you grant The Roof Plug permission to use them solely for providing requested services.

Disclaimer

The website and its content are provided "AS IS" and "AS AVAILABLE."

We make no warranties regarding:

Accuracy 

Completeness 

Availability 

Reliability 

Fitness for a particular purpose 

Limitation of Liability

To the fullest extent permitted by law, The Roof Plug shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising from the use of this website or services.

Indemnification

You agree to indemnify and hold harmless The Roof Plug and its owners, employees, contractors, affiliates, and representatives from claims resulting from your use of the website or violation of these Terms.

Third-Party Links

This website may contain links to third-party websites. We are not responsible for their content or practices.

Governing Law

These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-law principles.

Changes

We reserve the right to modify these Terms at any time. Continued use of the website constitutes acceptance of any revisions.

Contact

The Roof Plug

Email: [email protected]

Phone: +1 855-888-7584

COOKIE POLICY

The Roof Plug uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

Remember your preferences 

Analyze website traffic 

Improve website performance 

Measure advertising effectiveness 

Secure our website 

Cookies may be:

Essential Cookies 

Analytics Cookies 

Performance Cookies 

Functional Cookies 

Advertising Cookies 

Third-party providers may include:

Google 

Meta (Facebook) 

Microsoft 

HubSpot 

Other analytics or marketing providers 

You may disable cookies through your browser settings; however, some features of the website may not function properly.

By continuing to use this website, you consent to our use of cookies as described in this Cookie Policy.

SMS & TEXT MESSAGING TERMS

SMS Communications

By submitting your mobile phone number through the contact form on our website at https://www.theroofplug.com, you expressly consent to receive text messages from The Roof Plug. Consent is collected via a clearly labeled checkbox on our opt-in form and is never assumed or pre-checked.

Types of Messages
If you opt in, The Roof Plug may send text messages regarding:

Appointment reminders

Project updates

Customer support responses

Requested information

Service notifications

Promotional offers and marketing messages (only where separate consent is provided)

Message Frequency
Message frequency varies based on your interaction with our services.

Costs
Message and data rates may apply depending on your wireless carrier.

Opt-Out
To stop receiving messages at any time, reply STOP to any message. You will receive a one-time confirmation and no further messages will be sent.

Help
For assistance, reply HELP to any message or contact us at [email protected] or (855) 888-7584.

Consent is Not Required
Consent to receive text messages is not a condition of purchasing any goods or services from The Roof Plug.

Data Privacy
We do not sell, rent, or share your mobile phone number with third parties for their own marketing purposes. For full details on how we handle your data, please review our Privacy Policy at https://theroofplug.com/privacy-policy.

Supported Carriers
Major US wireless carriers are supported. Carrier support is not guaranteed for all carriers.

Text Messaging: Our SMS & Text Messaging Terms, which govern all text communications, are incorporated into and form part of these Terms & Conditions.