PRIVACY POLICY
Effective Date: July 24, 2026
Privacy Policy
Welcome to The Roof Plug ("The Roof Plug," "we," "our," or "us"). We respect your privacy and are committed to protecting the information you provide through our website, theroofplug.com.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.
Information We Collect
We may collect personal information that you voluntarily provide, including:
Name
Company name
Email address
Phone number
Mailing address
Insurance claim information
Property information
Documents or photographs submitted to us
Any other information you choose to provide
We also automatically collect certain information including:
IP address
Browser type
Device information
Operating system
Pages visited
Date and time of access
Referral websites
How We Use Your Information
We may use your information to:
Respond to inquiries
Prepare roofing estimates and insurance supplements
Provide customer support
Process service requests
Improve our website and services
Send project updates
Communicate regarding appointments
Send marketing communications (with your consent where required)
Maintain business records
Comply with legal obligations
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
Improve website functionality
Remember user preferences
Analyze website traffic
Measure advertising effectiveness
Third-party services may include:
Google Analytics
Google Ads
Meta Pixel (Facebook)
Microsoft Clarity
Other marketing and analytics providers
You may disable cookies through your browser settings.
Information Sharing
We do not sell your personal information.
We may share information with:
Service providers who assist in operating our business
Cloud storage providers
Website hosting providers
CRM platforms
Marketing platforms
Insurance-related parties when authorized by you
Government agencies when legally required
Data Security
We use commercially reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain information only as long as necessary to:
Provide our services
Comply with legal obligations
Resolve disputes
Enforce agreements
Your Privacy Rights
Depending on your location, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Object to certain processing activities
Withdraw consent where applicable
Opt out of marketing communications
To exercise these rights, contact us using the information below.
California Privacy Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to know, access, delete, correct, and limit certain uses of your personal information, subject to applicable legal exceptions.
The Roof Plug does not sell or share personal information for cross-context behavioral advertising as those terms are defined under California law.
Children's Privacy
Our website is not directed toward children under 18 years of age. We do not knowingly collect information from children.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will become effective upon posting the updated version on this page.
Contact Us
The Roof Plug
Email: [email protected]
Phone: +1 855-888-PLUG
The Roof Plug turns denied and underpaid claims into revenue. Let us handle the process so you get paid more, with less hassle.
The Roof Plug turns denied and underpaid claims into revenue. Let us handle the process so you get paid more, with less hassle.
Privacy Policy | Terms & Conditions
Copyright © 2026 The Roof Plug. All Rights Reserved.